WRITING GREAT BUSINESS LETTERS IN A WEEK by STEVE MORRIS, GRAHAM WILLCOCKS

A very good paperback First Edition copy of WRITING GREAT BUSINESS LETTERS IN A WEEK by STEVE MORRIS, GRAHAM WILLCOCKS.

"Although we live in a high-tech world, business letter are still the single most important communication tool available. They play a key rolw in creating lifelong customer relationships. This practical guide covers: Starting, structuring and ending letters; Direct mail - avoiding the common pitfalls; Service letters - making them warm and approachable; Information letters - making them clear; Difficult to write letters - making them easier."

Measuring ~13cm x ~20cm x ~1cm

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